FAQs?
To ensure we can handle your enquiry in the best possible way, we require information in advance about your samples and the exact aim of the analysis.
Personal consultation
We would like to consult with you in detail about the analytical methods that are precisely customised to your requirements.
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Alternatively, you can also contact our experts directly:
We are, of course, also here to help with any questions you may have regarding sample collection or proper packaging.
A flexible process according to your needs
Preliminary assessment: You can also send your samples directly to us. Following a no-obligation review, we will discuss the analytical approach with you.
Transparent costs: Once we have discussed the type and scope of the analyses, we will, on request, provide a customised quote on the basis of which you can place your order.
For analyses perfectly adapted to your needs: Please complete our sample accompanying form with every sending. Simply enclose it with the shipping or send it to us in advance by email along with your sample notification.Sample accompanying document
Completion of the process
Once the analyses have been completed, you will receive a detailed analysis report from us. Should you have any further questions, our staff will be available to assist you at any time.
Our quality management system is certified according to ISO 9001. You can download our current certificate here:
Protecting your sensitive research and development data and your formulations is our top priority. As a certified analytical laboratory, we are committed to the strictest security and confidentiality standards throughout the entire process. Upon request, we will be pleased to enter into a legally binding non-disclosure agreement (NDA) with you.
Our ISO 9001 certification ensures compliance with all applicable laws; as such, data protection (such as the GDPR) is directly integrated into our quality management (QM) system as a legal requirement.
We are members of the following specialist associations:
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